When it comes to managing risk, safety and compliance in highly regulated industries, knowing your people are competent and confident in their roles isn’t just important, it’s critical.

At Cognisco, we empower organisations to make informed, risk-aware decisions about their workforce. Our skills and behaviour diagnostic MyKnow 365, helps public sector bodies, utilities and infrastructure providers to go beyond surface-level checks. We deliver deep, data-rich insights into the knowledge, behaviour, skills and confidence of employees and contractors, providing a full picture of capability across operations and supply chains.

Workforce Competency You Can See, Measure and Trust

What sets Cognisco apart is our use of diagnostic-led behavioural assessments and competency management tools, enabling organisations to measure not just what people know, but how confidently and consistently they apply that knowledge in real-world scenarios.

Cognisco benchmarks show that in excess of 30% of any workforce has been misinformed, misunderstands or misinterprets information, guidelines or codes of conduct while being 100% confident they are acting correctly.

Traditional learning platforms and training records don’t show whether someone can make safe decisions under pressure, follow policy in the field, or recognise when they are out of their depth.

Our scenario-based, customisable assessments bridge this gap, helping to identify high-potential employees with low confidence, or overconfident individuals with poor judgement, both of which pose operational risks if left unchecked.

With MyKnow 365, you can:

• Build a robust, fully auditable competency management framework
• Tailor training programmes based on evidenced skills and knowledge gaps using our Assessments
• Benchmark then track progress and prove return on investment (ROI)
• Deploy Skills Passports to give individuals and managers visibility over qualifications and compliance
• Issue Permit to Work Cards to evidence readiness at the point of task, especially vital for managing contractors and site-based staff

Minimise Risk and Strengthen Oversight Across Teams and Supply Chains

The MyKnow 365 platform enables a single, real-time view of workforce competency, whether across internal departments, multi-site operations or external contractors. This visibility is essential in complex environments where workforces are diverse, dynamic and increasingly distributed.

MyKnow 365 supports candidates for whom English is not their first language. You can instantly view platform information in your preferred language, ensure fair, accurate and equitable assessments and support global teams in meeting competency, training and accreditation requirements.

The platform is not only for full-time employees but also for supply chain assurance. Through our Skills Passports and Permit to Work Card features, managers can ensure that all individuals meet the same safety and compliance standards.

This is particularly valuable in public sector projects, infrastructure maintenance and service delivery where third-party contractors are frequently engaged. With Cognisco, due diligence becomes demonstrable and accountability is built into every level of operation.

Evidence Competence. Prove Compliance. Reduce Liability.

Whether you are responding to a regulatory audit, reviewing safety performance, or implementing a new policy, Cognisco provides the data to back your decisions.

MyKnow 365 offers a full audit trail, capturing evidence of capability, training, policy updates and behavioural insight. Managers can use live dashboards to view competency across individuals, teams and regions, ensuring the right person with the right skills is deployed to the right task, every time.

Features include:

• Real-world, scenario-based assessments
• Continuous diagnostics that adapt to policy and operational changes
• Feedback and 360 evaluations
• Flexible surveys and observation tools
• AI-enabled proctoring for secure testing
• Role-based competency planning and scheduling

This diagnostic-first approach supports safer working practices, improved L&D outcomes and long-term workforce resilience.

Trusted by Government, Healthcare, Transport and Retail Leaders

Cognisco has been trusted by some of the UK’s most complex and high-profile organisations. Customers include:

• The NHS
• His Majesty’s Civil Service
• National Rail
• John Lewis Partnership

Our customers choose us because we don’t just track learning, we measure competence, likely behaviour and expose hidden risks. With Cognisco, leadership teams can move beyond box-ticking and take control of the real picture behind workforce capability.

Why Cognisco?

• Over 25 years’ experience in competency and behaviour-based diagnostics
• Proven outcomes in safety-critical and compliance-driven sectors
• Seamless integration with existing LMS and HR platforms
• Intuitive dashboards for managers and L&D teams
• Expert support in building tailored frameworks and role profiles

We understand that training alone is not enough. That’s why we provide a complete view of your workforce’s capability to improve safety, reduce liability and maximise human potential. Our customers call MyKnow 365 their single source of truth.

Let’s Build a More Capable, Confident Workforce Together

Whether you are managing internal teams, site-based staff or a diverse contractor network, MyKnow 365 offers you the confidence of knowing your people are ready.

Cognisco supports every step of your workforce assurance journey from identifying risk, to targeting training, to proving impact.