CSE Crosscom is a leading provider of advanced communication solutions, proudly serving public sector organisations across the UK. As a recognised supplier on the Crown Commercial Service (CCS) Network Services 3 Framework (RM6116), we offer a compliant, trusted, and value-driven procurement route for voice, video, and data communication systems.

Being selected for this framework is a testament to the quality, reliability, and depth of expertise we bring to every project. To achieve this status, CSE Crosscom met stringent technical, operational, and compliance criteria, giving public sector buyers full assurance that they are working with a partner equipped to deliver highly effective, future-ready communication infrastructures.

Proven Experience Across the Public Sector

Our success stems from deep collaboration across a wide range of public sector industries. We partner with clients in healthcare, local government, education, emergency services, central government, transport, and utilities, delivering tailored communication solutions that directly support their operational needs.

CSE Crosscom has executed a wide range of successful projects in NHS trusts, local councils, schools, colleges, universities, and government departments. These implementations demonstrate our ability to navigate the specific challenges of public sector operations, from regulatory compliance to integration with existing infrastructure.

As one of Europe’s most highly accredited and successful providers of two-way radio and related communication technologies, we are proud to be a Platinum Elite Partner for Motorola Solutions. This partnership not only reinforces our standing in the industry but also ensures we can pass significant cost savings and premium-grade support directly to our clients.

Managed Services: Communications Without the Hassle

At the core of our offering is our Managed Services model—designed to take the complexity out of deploying, maintaining, and evolving your communications infrastructure. Under 3-year or 5-year fixed contracts, we deliver end-to-end support that includes system design, deployment, proactive monitoring, repairs, upgrades, and more.

Our managed service offering is a fully scalable and feature-rich solution. Whether it’s for a large NHS trust or a regional council, we design systems from the ground up to meet the unique needs of each client. We provide all necessary infrastructure, subscriber devices, and applications, ensuring complete integration and seamless functionality.

This approach eliminates large upfront capital expenditure. Instead, predictable quarterly payments help simplify budget planning and financial forecasting. If your organisation’s needs change—be it increased capacity, additional coverage, or new radio units—the contract is easily adjusted, with pricing adapted accordingly.

Proactive Monitoring and Intelligent Reporting

One of the key strengths of our managed service model is our use of intelligent Watch software, which offers deep visibility into system performance and efficiency. From usage statistics to battery health, clients gain real-time insights that validate their investment and optimise daily operations.

Our proactive monitoring service ensures that any anomalies—such as reduced signal strength or equipment overheating—are detected and resolved before they affect users. This "prevention over cure" philosophy ensures consistent uptime and service reliability, which are crucial for public sector operations where communication is mission-critical.

Unmatched Support and Service Inclusions

Every Managed Service contract from CSE Crosscom includes:

• 24/7 monitoring and support
• Onsite infrastructure fault response within four hours
• Inclusive firmware updates and device programming
• Automated radio and battery replacements
• Critical spares included for rapid issue resolution
• Full licence management, including Ofcom renewals and variations
• Comprehensive repairs cover, including accidental damage

Our clients also benefit from powerful software platforms like Motorola Solutions’ TRBOnet PLUS, Radio Manager, IMPRES™ Battery Fleet Manager, and WAVE PTT—all included as standard to enhance system performance and operational control.

A Worry-Free, Future-Proofed Investment

With CSE Crosscom, public sector organisations can future-proof their communications infrastructure without the headache of constant upgrades or maintenance concerns. We handle everything, from initial deployment to day-to-day management, giving your team the freedom to focus on their core mission—knowing their communications are in expert hands.

This service-first, technology-enabled approach is why so many public sector entities trust us with their most vital systems. And because our solutions are designed with flexibility and growth in mind, your communications infrastructure remains adaptable, secure, and modern—year after year.

Why Choose CSE Crosscom?

• CCS-approved supplier on RM6116, ensuring procurement compliance and risk-free purchasing
• Transparent, predictable pricing with no hidden costs
• Industry-leading partnerships with Motorola Solutions and other global technology providers
• Proven public sector experience across health, education, government, and utilities
• Scalable, intelligent solutions backed by full lifecycle support and technical excellence

Contact Us

Whether you’re planning a new deployment or looking to upgrade an existing system, CSE Crosscom is ready to deliver a reliable, secure, and cost-effective communications solution tailored to your needs.

Visit www.csecrosscom.co.uk to learn more or get in touch with our team today.