Andrew Ireland, group director of Children’s Services at Havering looks at the realities of implementing the Children’s Act

Ray Whitehouse, head of business systems at Havering LBC, discusses the National eService Delivery Standards

GT speaks to Tim Rainey of ICT about how local government can learn to create effective project governance

Arthur Doolittle’s famous phrase was “Morals – can’t afford ‘em Guvnor”; a dangerous approach, as it is with skills, argues Alan Bellinger, director of the Institute of IT Training

Large systems always fail, but only because we let them, says Brian Hambling of the British Computer Society, therefore software testing is an effective risk management tool

The Good Communication Awards at London Grosvenor Square Marriott, 30 May, provides the mainstage for the public sector to celebrate effective communication with citizens

Bob Little outlines the key issues in e-learning today and reports on the recent Learning Technologies event

To deliver effective print procurement how important is it to capture the essence of competition? asks The British Printing Federation

Cllr Richard Marbrow, executive member for Liverpool City Council’s Central Services reveals how technology is improving lives in the city

The public sector is successfully using ICT despite reports to the contrary, but more leadership and better risk management is needed if ‘government’ is to be ‘transformed’ says Alexandra Jones from The Work Foundation.