Birmingham using artificial intelligence service

Birmingham City Council is using Eptica’s artificial intelligence-powered customer experience platform to better respond to emails and phone calls.

Businesses to get broadband boost

Businesses are to benefit from grants of up to £3000 to get gigabit broadband installed as part of a £2 million trial.

New online challenge tests teenagers’ cyber security skills

Young people between the ages of 14 and 18 are to be invited to take part and test their skills in online real-world cyber challenges.

£21 million for UK tech sector

The UK’s tech sector is to receive a £21 million investment to create a new national network of regional tech hubs in areas across the country.

Glasgow and CGI agree new IT deal

Glasgow has agreed a new IT contract with CGI that it hopes will transform digital services across the city.

Digital transformation in the public sector

Richard Whomes, director sales engineering, Rocket Software, explains how digital transformation can improve and boost the public sector

GDPR - Key points for local and central government

Julie Nixon and Melanie Schwindt discuss GDPR and offer key recommendations to ensure UK companies are prepared come May next year

What does AI mean for government?

AI has proven to support multiple areas of government. Yasmeen Ahmad, director of Think Big Analytics, gives lessons from commercial enterprise

Data security isn’t just a technology issue

NHS Digital highlight the importance of protecting information and data in the NHS and why NHS staff must be trained in knowing system vulnerabilities

The public sector and data literacy

To meet consumer expectations in today’s market, there needs to be a data culture shift across the public sector. Simon Blunn explains why