| Good Communication Awards |
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Communicating skills
The 2009 Good Communication Awards, Arsenal’s Emirates Stadium, 8 July, will be presented by comedian Hugh Dennis
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| Shared Services |
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A problem shared
Organisations should not be lured into a shared service strategy without making sure it is really right for them
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| IT Consultancy |
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Getting outside help
Alan Leaman, chief executive of the Management Consultancies Association, examines the many reasons for hiring a consultant
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| Mobile Working |
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Migrating to mobile
How can local government make savings and improve services? Go mobile, says Anuj Khanna of the Mobile Data Association
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| Call Centres |
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Keeping in contact
Marcus Hickman from the Customer Contact Association looks at the emerging trends in the call centre industry
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| Green Data Centres |
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Power control
The Green Grid takes a look at data centre metrics and what governments need to know about data centre energy efficiency
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| Digital Britain |
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Digital revolution
Cardiff Council Executive has approved a ‘Cardiff Digital City’ initiative, which acknowledges the importance of ICT
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| Data Collection |
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Census trends
With 2010 censuses fast approaching, countries are preparing for one of the largest logistical exercises undertaken
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| Green ICT |
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Be energy-savvy
The Green Grid looks at how public sector organisations can improve data centre energy efficiency in the public sector
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