Government Technology

Good Communication Awards
Communicating skills
The 2009 Good Communication Awards, Arsenal’s Emirates Stadium, 8 July, will be presented by comedian Hugh Dennis
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IT Training
It’s all down to skills
Data loss and IT failures are more about skills and culture than technology, argues Alan Bellinger - Institute of IT Training
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Document Management
Striving for structure
Doug Miles, managing director of AIIM Europe, looks at the role of ECM in managing unstructured content
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Identity Management
Identity systems demystified
Identity has climbed to the top of the political agenda, but what do we mean by identity and what is identity management?
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Shared Services
A problem shared
Organisations should not be lured into a shared service strategy without making sure it is really right for them
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IT Consultancy
Getting outside help
Alan Leaman, chief executive of the Management Consultancies Association, examines the many reasons for hiring a consultant
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Mobile Working
Migrating to mobile
How can local government make savings and improve services? Go mobile, says Anuj Khanna of the Mobile Data Association
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Call Centres
Keeping in contact
Marcus Hickman from the Customer Contact Association looks at the emerging trends in the call centre industry
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Green Data Centres
Power control
The Green Grid takes a look at data centre metrics and what governments need to know about data centre energy efficiency
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Virtualisation
Virtually eliminating downtime
With many public services reliant on IT systems, more and more IT departments are taking a virtual approach to disaster recovery
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Call Centres
Surviving the financial crisis
What are the smartest, most successful organisations doing to ensure that they weather the current economic downturn?
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Digital Britain
Digital revolution
Cardiff Council Executive has approved a ‘Cardiff Digital City’ initiative, which acknowledges the importance of ICT
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Data Collection
Census trends
With 2010 censuses fast approaching, countries are preparing for one of the largest logistical exercises undertaken
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Green ICT
Be energy-savvy
The Green Grid looks at how public sector organisations can improve data centre energy efficiency in the public sector
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Virtualisation
A public sector reality
Matt Piercy of VMware explains why virtualisation is now spreading from the datacenter to the desktop
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Misco - Magnificent Deals on HP
World of Learning
Visit the KVM Choice website
Service Management Expo 2009