The use of tablet and smartphone devices in local government has huge potential to improve services and make savings. While the majority of headlines in the media continue to slam council spend on such devices, the benefits are often overlooked. Government Technology reports

Doug Miles of AIIM, the global community for information management professionals, discusses how public sector organisations are struggling to cope with information overload

With the launch in June 2012 of the PSN Services framework comes opportunity for a real change. Neil Mellor, marketing director of the recently formed industry association for PSN suppliers, PSNGB, which is working with the Cabinet Office to bring PSN to life.

Certain issues must be addressed before a national roll-out of election e-counting can be sanctioned, writes Sonya Anderson, DRS Data Services

A look back at the successes of Directgov, the nation’s official website

SAP UK & Ireland User Group to get SAP users working together

Simon Godfrey, central and local government principal, SAP UK & Ireland, examines government and citizen interaction

Axel Pawlik, managing director of the RIPE NCC, examines the government’s role in internet development

What can be done to improve information governance and data guardianship in government?

Can the government adopt Web 2.0 as a tool to help achieve its goals, asks James Drake-Brockman, Internet World event director

Helen Milner and David Lammy MP discuss the elimination of digital exclusion and improving government services across the UK.

The public sector is successfully using ICT despite reports to the contrary, but more leadership and better risk management is needed if ‘government’ is to be ‘transformed’ says Alexandra Jones from The Work Foundation.

Is local government making good use of the money invested in transformation? asks Vicky Sargent of the Society of Information Technology Management

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While 3D printing is becoming more widely used in general engineering the use of 3D printing in the medical and allied sectors such as dentistry has only just begun.