Government Technology

CallScripter
Streamline your customer interactions

ImageCallScripter adds value to any campaign by ensuring agents provide a consistent message, streamline interactions with customers and guarantees data quality and integrity. CallScripter additionally enables you to easily create, manage and amend your campaigns within the shortest timeframe requiring the least technical knowledge possible.
    
By guiding the agent through the communication process, providing them all the information they need at the correct time, CallScripter simplifies the process of interaction management allowing agents to become more effective.
    
Available as a premise based or fully hosted solution, CallScripter is a browser based application offering a true thin client solution with minimal implementation costs. Our CTI connector allows easy integration to most Telephony Platforms allowing customers to maximise the return on their existing infrastructure.
    
With an existing client base from a wide range of industries including outsourcers, financial services, helpdesk, telemarketing, internet providers, accident management and charities, CallScripter is the perfect application to assist in any customer facing environment.

For more information
Come visit us at stand (G1) at the upcoming Call Centre Expo and find out how CallScripter can streamline your contact centre. See more at www.callscripter.com/cce or contact us on +44 (0) 870 067 0399

 

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