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High-quality multimedia contact centre services
 BSS is an organisation that has been providing multimedia contact centre services over 30 years. This is combined with an integrated distribution and fulfilment service. From straight-forward information giving to dealing with enquiries of a more complex or sensitive nature, our service is a quality product, focused on the client and the end user.
Our services include: help and information lines (in and outbound), telephone response handling and fulfilment, digital print and print management, orderlines, direct debits, document handling, distribution and mailing house services.
BSS provides outsourced contact centre services for short term campaigns through to 24 hour a day, permanent long term contracts. Our multimedia facilities mean that we have the ability to provide services via telephone, e-mail, mini-com, text message or web chat. We are also experienced in providing multi-lingual services.
Whilst we provide a fully integrated distribution and fulfilment facility, the service can also be used on a stand alone basis. We are experienced in managing large scale direct mail campaigns through to print-on-demand material to an individual.
We pride ourselves on being the UK’s leading provider of high quality contact centre and fulfilment services to the public sector.
For more information
Tel: 0845 600 1317
E-mail:
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Website: www.bss.org
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