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Achieve excellent levels of service with Open Text
 Open Text is a recognised leader; both in the UK and globally, in providing solutions to assist public sector organisations of all sizes and complexity achieve highly effective services addressing the information needs of employees, citizens, suppliers and inter-agency and department interactions.
Working within the Hedra Consortium further augments Open Text’s demonstrable track record in helping to deliver the service levels expected of public bodies in the 21st century, within tightly controlled and regulated environments and ensures that all aspects of the information lifecycle are addressed.
Open Text’s Enterprise Content Management solution; of which Electronic Document and Records Management are key components, has been developed over many years in response to the evolving needs of the public sector, meeting UK and global standards including The UK National Archives (TNA) 2002 standard, the US Department of Defence (DoD) 5015 and other internationally recognised standards and schemes. Government bodies operate with dynamic political agendas, increasing demand for services, and budgetary fluctuations requiring operational efficiency.
The Hedra Consortium is well placed to provide Open Text’s solutions within the wider context of business change and transformation where key information sharing with team members, both internally and externally, is critical to program performance. Agencies, departments and contractors must ensure security and compliance with government regulations such as Freedom of Information and Data Protection whilst addressing drivers such as the Efficiency Review, Transformational Government and the pressures to deliver savings from shared services.
Open Text, working closely with the Hedra Consortium, provides organisation wide and departmental document, records and collaborative solutions, driving business process efficiency, with line of business integrations that meet regulatory standards while supporting key business processes for Government programs.
Our solutions support collaborative information processes, ranging from informal research to secure collaboration within the intelligence and defence communities. Case management solutions managing investigative cases for criminal justice and litigation support as well as supporting case workers in a variety of activities. Our Government solutions also address the growing need to manage email, physical records, and business procedures required for internal controls and compliance with regulatory requirements.
For more information
Further information on Open Text solutions is available at www.opentext.com
For further information on Hedra Consortium please contact 01252 772900 or email
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