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twenty4help – helping to guide you through the world of IT
twenty4help is one of the leading providers of service call centres, CRM, user help desk and outsourcing solutions to international market leaders in information technology, multimedia and telecommunications. In addition to internet service providers such as 1&1, twenty4help customers encompass leading players from the fields of hardware, software, the automotive sector and technology, including Microsoft, Lexmark & BMW.
Many of the world’s leading ICT companies have entrusted twenty4help with managing their most valuable asset, their customers. Providing technical and information hotlines and a range of automated and innovative customer care processes, twenty4help promotes self-help initiatives and call avoidance strategies.
twenty4help provides a range of outsourced multi-channel technical and customer care services to leading Technology and Communication Groups. For other leading companies from various industries, twenty4help is also a specialist in the field of User Help Desks (UHD), acting as a central contact for internal IT problems, supporting all current operating systems, office applications and databases including programming and all office hardware.
Supporting the installation, operation and troubleshooting of security networks including firewall configuration and data distribution via long-distance lease lines are all part of the twenty4help service offering.
twenty4help is a wholly owned subsidiary of Teleperformance SA, one of the largest international CRM outsourcers with a footprint covering 42 countries and 60 languages and dialects.
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www.twenty4help.com |
