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New survey highlights changing attitudes towards mobile hones |
Phones' important role helping organisations respond to rapidly changing workplaces acknowledged.
The survey found different attitudes towards mobile phone use in the office driven by age, region and sector. It also examined current perceptions of workplace etiquette and exposed a surprising level of “phone rage” related incidents.
The survey, conducted on behalf of Cable & Wireless revealed widespread confidence in mobile phone usage to deliver better employee engagement, greater flexibility and increased productivity. 40 per cent of people said a mobile phone give staff flexible working options and one third (33 per cent) believe it makes them more efficient. Nearly a quarter (24 per cent) feel having a mobile phone gives them a high level of responsibility, with this rising to 41 per cent of 16–24 year olds.
The benefits of having a single device instead of juggling between a desk phone and a mobile were perceived as particularly strong. Over three in five people (64 per cent) that would rather have a mobile device said they wanted one because it would be easier than managing multiple devices. People across all age ranges said they would rather use a mobile than a landline because people could reach them wherever they were, with more than half of 16-24 year olds (65 per cent) and nearly half of the 55+ year olds (45 per cent agreeing).
The survey also exposed some of the pitfalls of mobile phone use in the modern office: participants reported a variety of incidents such as having a phone thrown at them by a colleague, or accidentally texting a personal message to their boss. |
